Rules & Regulations
Required Software/Application
You will need to log into pike13 software to join any classes going forward. You can download the app to your smartphone. You will need a unique email address to log in.
Existing members already have access to this software so please enter your email and use the forgot password feature. Should you continue to have issues please contact us.
All clients are required to have a valid credit card on file. You can enter your credit card via the app. It is a secure application.
Reservation Requirements
Classes are limited to 25 attendees. New clients are welcome, but will need to follow the reservation protocol and the above rules about cancellations/having a credit card on file. We also ask that clients refrain from bringing additional guests and/or children to sessions.. In order to attend, you must have a reservation in pike13 for the class. There will be no exceptions.
To reserve class spots visit bileaubuilt.pike13.com for all scheduling.
You will have up until class time to reserve a spot in your desired session.
Cancellation Rules and Fees
Clients have up until 4 hours prior to the start of their selected session to cancel without a penalty fee. In the event that a client fails to follow the cancellation policy, or does not show at all, a penalty fee of $15.00 will be charged to your account.
Therefore, make sure you cancel a reservation via pike13 more than 4 hours before the class. You must cancel reservations via Pike13. You can not text or email us a cancellation. That will not count as a cancellation and you will be charged accordingly. No exceptions to this rule. Everyone will be treated the same. No text or email cancellations will be accepted.
Waitlist Information
If you attempt to schedule and see the class is full, you can elect to have your name added to a class waitlist. If class spots become available, your name will automatically be added to the active list of attendees based on your spot in the virtual queue. Waitlist changes will remain active up until 4 hours prior to your selected session. You will be notified of this scheduling transaction via email.
If you are taken off a waitlist and put on the class list and do not attend or did not remove yourself from the wait list ahead of time through Pike13 you will be charged cancellation fees noted above. Therefore, please be sure to stay on top of your email when you are on waitlists. No exceptions to this rule.
Occupancy/Class Size
Due to newly implemented changes, classes are limited to 25 attendees. New clients are welcome, but will need to follow the reservation protocol and the above rules about cancellations/having a credit card on file. We also ask that clients refrain from bringing additional guests and/or children to sessions.
Sign-In Upon Arrival
You are required to sign-in/check-in when you arrive on one of the three ipads available in the entry area. You simply enter your phone number, no - needed, and select your class. This is required for all class goers because many teachers do not know all clients by name so the check-in is critical to insure you are not billed as a no-show ($15). We will not check you in. So if you forget to check in the system will charge you the $15. We will not refund you. We also need this to keep track of who attended class and handle any issues should we have an over occupancy issue we can quickly identify who was registered and who was not.
Safety and Sanitary Practices
We are going to continue to make your health and safety a top priority. We have increased cleaning frequency, added additional sanitary products to the gym floor, and will be asking for your help in team cleans during our sessions.
If you’re feeling ill, STAY HOME. For the health and safety of others, please remain away from the gym until your symptoms subside.
All clients must change their sneakers. This policy applies to all weather conditions.
We have adjusted the physical spacing of equipment to allow for proper distancing between clients. We’ve also adjusted class formats to reduce the sharing and passing of equipment. Whenever possible, please give yourself as much physical space as you can from your fellow class goers.
To reduce gatherings, we’re asking that you bring your towels and water bottles with you as you make your way through the workout on the gym floor.
Parking
Parking is available in any spots on the streets, the cafe across the street allows us to park there only on weekdays before 7am. Otherwise, they ask we do not park there. You can also find a small lot around the back of the building and the main lot at the bottom of the hill.
*Please review the following carefully before participating in a Bileau Built class.
Bileau Built strongly recommends that you consult with your physician before beginning any exercise program. You should be in good physical condition and be able to participate in the exercise. Bileau Built is not a licensed medical care provider and represents that it has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition. You should understand that when participating in any exercise or exercise program, there is the possibility of physical injury. If you engage in this exercise or exercise program, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release and discharge Bileau Built from any and all claims or causes of action, known or unknown, arising out of Bileau Built's negligence.